Winners will be disclosed on June 05

2026

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The Winners 2026

Recognized by the GTM10 Jury as 2026's top Customer Success leaders.

The Jury 2026

The nominees were assessed by a panel of 3 operator legends and 1 tier-one VC in each category.

Cait Keohane

CCO, Airtable

Customer

Rory Wilding

COO & CCO, Supabase

Customer

Avalon Lee Bacon

Director of Talent, Dawn Capital

Customer

Josh Abdulla

CCO, Asana

Customer

Customer

Cait Keohane

CCO

Cait Keohane is the Chief Customer Officer at Airtable, where she leads the global post-sales organization to help customers drive automation and business outcomes through AI. A veteran tech executive, she spent 13 years at Zendesk as an early employee, eventually serving as SVP of Global Customer Advocacy and helping scale the company into a multibillion-dollar enterprise. She was previously a GTM10 award winner in the Customer Success category.


Customer

Rory Wilding

COO & CCO

Rory Wilding is the COO/CCO at Supabase, an open-source developer platform where he oversees commercial and operational strategies. He previously served as the company's Head of Growth, leading initiatives to scale the brand's global community. Before joining Supabase as an early hire, he was the founder and CEO of the health-tech company Onkolyze.


Customer

Avalon Lee Bacon

Director of Talent

Avalon Lee-Bacon is the Director of Talent at Dawn Capital, where she has led talent acquisition and strategy since early 2021. A seasoned executive search professional, she previously spent over four years at Russell Reynolds Associates and held recruitment consulting roles at True North Human Capital. She holds a Master of Philosophy and a Bachelor of Arts from the University of Cambridge.


Customer

Josh Abdulla

CCO

Josh Abdulla is the Chief Customer Officer and Interim Chief Revenue Officer at Asana, where he leads global teams across Customer Success, Support, and Professional Services to deliver value to over 170,000 customers. A veteran tech leader, he previously served as the first Chief Customer Officer at LiveRamp, scaling their global services organization and managing a significant portion of the company's revenue. Having built a career defined by operational excellence at firms like Salesforce and ExactTarget, he now contributes his expertise as a returning jury member for the GTM10.


Who is behind the GTM10 awards?

Cello and Lightspeed Venture Partners brought GTM10 to life, and we are glad to be supported by our Category Partners.

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Cello is the only all-in-one referral platform that lets you launch a Partner and User Referral program on autopilot in hours. Industry leaders like Typeform, Miro and VEED already rely on Cello to accelerate their flywheel.

Lightspeed Venture Partners is a global VC firm investing across enterprise, consumer, fintech, and health sectors. With over $40B in AUM, it has backed more than 500 companies globally, including category leaders like Snap, Anthropic, Rubrik, Navan, and Mistral AI.

Partners

customer

customer

Fin (by Intercom) is the #1 AI Agent for customer service. It resolves the most complex queries across every channel with a complete, fully configurable AI Agent system.